Mail — Folder Management

Organize your emails using folders for archiving and easy access.

Prerequisites

• A SOGo 5 account with valid credentials
• You are logged into SOGo 5

Step-by-Step Instructions

Step 1: Open the Mail Module

In the sidebar, click Mail to open the inbox. The folder list appears on the left side of the email view.

Step 2: Browse Folders

The folder list shows your default folders:

• Inbox — Receives incoming emails
• Sent — Contains emails you have sent
• Drafts — Stores draft emails not yet sent
• Trash — Holds deleted emails
• Spam — Contains messages identified as spam

Step 3: Create a New Folder

1. Right-click in the folder list area
2. Select New Folder from the context menu
3. Enter a folder name
4. Click Create

Step 4: Move Emails Between Folders

Method 1: Drag and Drop

1. Click the email you want to move
2. Drag it to the target folder in the list
3. Release to drop

Method 2: Using the Move Button

1. Select an email
2. Click the Move button (folder icon with arrow)
3. Select the target folder from the dropdown

info

Folder changes are synchronized with the server immediately. Your folder structure will be consistent across devices.

Folder Actions

Action: Description	How To
Rename	Right-click folder → Rename
Delete	Right-click folder → Delete (cannot delete default folders like Inbox)
Empty Trash	Right-click Trash → Empty Trash

Troubleshooting

Issue: Description	Possible Cause	Solution
Cannot delete default folder	System folders cannot be deleted	Only custom folders can be deleted
Folder not visible	Sidebar collapsed	Expand the Mail section in the navigation
Move to folder fails	Permissions issue	Check if you have write access to the target folder

Accessibility

Keyboard Navigation

This application supports keyboard navigation. No mouse required for completing this task.

Action	Keyboard Shortcut: What key to press	Notes: Additional information
	Navigate modules	Tab / Shift+Tab
	Select/activate	Enter or Space
	Cancel/close	Escape
	Navigate lists	Arrow keys

Screen Reader Navigation Order:

1. Sidebar navigation → Tab to enter
2. Module content → Arrow keys to navigate
3. Action buttons → Space or Enter to activate
4. Forms → Tab between fields, arrows for dropdowns

High Contrast Mode

SOGo supports high contrast and dark mode. Toggle via user preferences or use browser/OS-level accessibility settings:

• Windows: Win+Ctrl+C toggles high contrast
• macOS: System Preferences → Accessibility → Display → Increase contrast
• Browser Extensions: Dark Reader, High Contrast (Chrome)