Mail — Read & View Messages

View and read emails in your SOGo 5 inbox.

Prerequisites

• A SOGo 5 account with valid credentials
• You are logged into SOGo 5

Step-by-Step Instructions

Step 1: Open the Mail Module

In the sidebar navigation on the left, click Mail to open the inbox.

Step 2: Select an Email

The inbox shows messages as a list. Click on any email to view it.

The email opens in the preview pane with the following sections:

Section: Description	Contains
Header	From, To, Subject, Date
Body	Email content
Attachments	File attachments (if any)

Step 3: Navigation in the Inbox

Use the navigation controls at the top:

Control: Description	Function
Refresh	Reload the inbox for new messages
Folder dropdown	Switch between Inbox, Sent, Drafts, Trash
Search	Find emails by keyword

Troubleshooting

Issue: Description	Possible Cause	Solution
Inbox appears empty	IMAP server connection issue	Try refreshing the page
Email content not displaying	Connection timeout	Reload the page or check your network
Cannot see attachments	File size too large	Contact your administrator for attachment size limits

tip

Double-click on a message subject to open it in a new tab for easier reading.

Accessibility

Keyboard Navigation

This application supports keyboard navigation. No mouse required for completing this task.

Action	Keyboard Shortcut: What key to press	Notes: Additional information
	Navigate modules	Tab / Shift+Tab
	Select/activate	Enter or Space
	Cancel/close	Escape
	Navigate lists	Arrow keys

Screen Reader Navigation Order:

1. Sidebar navigation → Tab to enter
2. Module content → Arrow keys to navigate
3. Action buttons → Space or Enter to activate
4. Forms → Tab between fields, arrows for dropdowns

High Contrast Mode

SOGo supports high contrast and dark mode. Toggle via user preferences or use browser/OS-level accessibility settings:

• Windows: Win+Ctrl+C toggles high contrast
• macOS: System Preferences → Accessibility → Display → Increase contrast
• Browser Extensions: Dark Reader, High Contrast (Chrome)