Password Change

Update your SOGo 5 account password to keep your account secure.

Prerequisites

• A SOGo 5 account with valid credentials
• You are logged into SOGo 5

Password Change Methods

SOGo 5 password change depends on your organization's configuration:

Method: Description	Where to Use	Description
Self-service in SOGo	SOGo goes to Settings	Change password directly within SOGo (if enabled)
Administrator portal	Admin panel	Administrator changes password for you
External tool	University/company portal	Change password via your organization's account management

Step-by-Step Instructions

If Self-Service Password Change Is Enabled

1. Click the gear icon to open Settings
2. Navigate to the General or Allgemein tab
3. Look for a password change section
4. Enter your current password
5. Enter your new password twice to confirm
6. Click Change Password or Save

tip

Most organizations use an external identity provider for password changes. Check with your IT support for the correct method.

Password Requirements

Organizations typically enforce these password rules:

Requirement: Description	Example
Minimum length	8 or more characters
Complexity	Mix of uppercase, lowercase, numbers, and symbols
History	Cannot reuse the last 3 passwords
Expiry	Change every 90 days (common policy)

Troubleshooting

Issue: Description	Possible Cause	Solution
Password change option not visible	Self-service disabled	Use your organization's external password change portal
"Current password incorrect" error	Typo in old password	Re-enter your old password carefully
"New password too weak" error	Doesn't meet requirements	Choose a longer password with mixed characters
Password change fails	Account locked or session expired	Log out and log back in, then try again

warning

If you cannot change your password due to an account lock, contact your administrator or IT support.

Accessibility

Keyboard Navigation

This application supports keyboard navigation. No mouse required for completing this task.

Action	Keyboard Shortcut: What key to press	Notes: Additional information
	Navigate modules	Tab / Shift+Tab
	Select/activate	Enter or Space
	Cancel/close	Escape
	Navigate lists	Arrow keys

Screen Reader Navigation Order:

1. Sidebar navigation → Tab to enter
2. Module content → Arrow keys to navigate
3. Action buttons → Space or Enter to activate
4. Forms → Tab between fields, arrows for dropdowns

High Contrast Mode

SOGo supports high contrast and dark mode. Toggle via user preferences or use browser/OS-level accessibility settings:

• Windows: Win+Ctrl+C toggles high contrast
• macOS: System Preferences → Accessibility → Display → Increase contrast
• Browser Extensions: Dark Reader, High Contrast (Chrome)